Shipping & Returns

SHIPPING & DELIVERY
Orders placed on erica.shop are processed Monday–Friday and shipped within 2-5 business days. Excluding the weekend and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.

Disclaimer: Cancellation and address modification requests for orders placed will not be accepted. 

UAE SHIPPING
·      Delivery duration is between 1-2 working days within the UAE.
·      Express Shipping: 120 minutes express delivery, if both product and buyer are in the same city.

INTERNATIONAL SHIPPING
·      Delivery duration is between 2-5 working days.
·      Shipping fees depends on the items dimensions, calculated at checkout.
·      Shipping to all countries with our logistics partner DHL

INTERNATIONAL DUTIES & TAXES
International orders will be subject to:
·       Terms & Conditions and Privacy Policy via Deporter. This will be presented to you at checkout.
·       Deporter will act as the seller of record for these orders.
Payment of duties at checkout through Deporter covers the following:
·       The stated fees at the time of checkout which includes non-refundable customs duties and taxes.
·       The payment of stated fees at the time of checkout which includes customs duties and taxes.
 For more information, please contact Info@erica.shop
 
RETURN POLICY

At Erica worldwide, we are committed to providing you with the best shopping experience possible. Currently, we are working closely with our vendors to develop a comprehensive returns policy. As of now, we are unable to accept returns for any orders. However, we understand the importance of this service and are dedicated to making it available in the near future.
We appreciate your patience and understanding as we work to improve our processes.

If you encounter any issues with your purchase, please contact our customer service team, and we will do our best to assist you.
For any inquiries or further assistance, please feel free to contact us at info@erica.shop
 
EXCHANGES
Erica Worldwide does not offer exchanges at the moment